![]() The UK Technical support is great but lucky if you get through now since they have outsourced. I have on occasions been left on the phone for three hours when they cannot find anyone to fix my issue after they cannot do more than I would on a Google search. Pcworld Reviews 3,275 Poor 1.8 VERIFIED COMPANY Visit this website Write a review 1. They NEED to stop this outsourcing which has resulted in a massive drop of standards whereby the service is not professional anymore. Generally favorable reviews based on 11 Ratings. Then when I insisted on the third call I be directed to remote assistance I actually got through to someone in the UK who fixed the issue in five minutes. ![]() ![]() When I verified the router issue, with BT running professional checks that it was not a router issue. On two other occasions they made excuses saying it is the BT router or trying to find every other excuse eg you have not used the computer for a while or need to update the software which was not the case. When it is outsourced to South Africa, as is their policy of late, the person on one occasion googled the issue and did not resolve it. Their 24/7 technical support yearly agreement only works on the odd occasions the call is handled in the UK. However searching for PC World does take me to their website pcworld, if you then click on the ‘deals>software store you reach this: PCWorld Software Store - discounted downloadable software where there is an offer for Win 10 Pro for 39.99. Their 24/7 technical support yearly Agreement Pcworld Reviews 3,266 Poor 1.8 VERIFIED COMPANY Visit this website Write a review 3,266 Filter by: English Excellent 7 Great 3 Average 3 Poor 6 Bad 81 Lindy Perren 40 reviews GB 14 hours ago Absolutely dreadful service from ravens Absolutely dreadful service from ravens side Bexhill branch.
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